Privacy Policy
Little Personalised Designs is committed to protecting your privacy and ensuring your personal data is handled safely and responsibly.
This Privacy Notice explains how we collect, use and protect your personal information when you visit our website or make a purchase from us.
Who We Are
Little Personalised Designs is a small Irish business based in Duleek, Co. Meath.
If you have any questions about this Privacy Notice or how your data is handled, you can contact us using the details provided on our website.
What Personal Data We Collect
We may collect the following information when you interact with our website or place an order:
- Your name
- Billing and delivery address
- Email address and phone number
- Payment details (processed securely by our payment providers – we do not store card details)
- Personalisation details you provide (such as names, dates or messages)
- Order history and correspondence
- Technical data such as IP address, browser type, and pages visited (via cookies)
How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Create personalised items as requested
- Communicate with you about your order
- Respond to enquiries or customer support requests
- Improve our website and customer experience
- Comply with legal and accounting obligations
We only collect and use personal data where it is necessary to do so.
Legal Basis for Processing
We process your personal data because:
- It is necessary to fulfil a contract (your order)
- You have given consent (for example, subscribing to emails)
- We are required to comply with legal obligations
- It is necessary for legitimate business interests, such as improving our services
Sharing Your Information
We only share your personal data where necessary to operate our business, including with:
- Payment processors
- Delivery providers (such as An Post)
- Website and e-commerce service providers
These providers only receive the information required to perform their services and are required to keep your data secure.
We never sell your personal data.
How Long We Keep Your Data
We retain personal data only for as long as necessary:
- To fulfil your order and provide customer support
- To meet legal, tax and accounting requirements
Once data is no longer required, it is securely deleted.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Restrict or object to certain processing
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us.
Cookies
Our website uses cookies to improve functionality and user experience.
You can manage or disable cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Notice or how your data is handled, please contact us using the details provided on our website.